What will be the impact on outsourcing in the mortgage business after current industry issues run their course?
Increased accountability at the service provider levelIncreased accountability at the service provider level votes 16 %
Variable cost model to take care of dramatic peaks and valleys in businessVariable cost model to take care of dramatic peaks and valleys in business votes 27 %
Greater participation of business in outsourcing/technology decisionsGreater participation of business in outsourcing/technology decisions votes 22 %
Integrated delivery of technology and services (Platform BPO) for end-to-end mortgage processingIntegrated delivery of technology and services (Platform BPO) for end-to-end mortgage processing votes 35 %
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